This is HYUNDAI TRANSYS' Privacy Policy, which values your information.
HYUNDAI TRANSYS Co., Ltd. (hereinafter referred to as "the Company") places great importance on the protection of users' personal information and complies with various laws and regulations related to personal information protection, such as the "Personal Information Protection Act" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection." The Company discloses this privacy policy on the first page of the Company's website or a linked page, ensuring that users can easily verify how their personal information is used and what measures the Company is taking to securely handle users' personal data. If the Company makes any changes to this privacy policy, the reasons and details of the changes will be announced via the notice on the first page of its website or through a separate pop-up.
Effective Date
Article 1 Collection Items and Purpose of Use of Personal Information
The Company collects users' personal information for the purposes defined below. The collected personal information will not be used for any purpose other than the stated purpose.
- (1)Customer consultation and processing
- (2)Preservation of records for dispute mediation, handling of complaints and other grievances, and delivery of notices
- (3)Provision of event and advertising information, delivery of prizes, market research, etc.
- (4)Identification of individuals and prevention of fraudulent use related to service usage
Article 2 Collection Items and Method of Personal Information
Items of personal information collected according to the services provided by the company
| Service | Items of personal information |
|---|---|
| Customer Support (1:1 Inquiry) | Name, e-mail, contact information (phone number) |
| Dispute Mediation | Name, e-mail, contact information (phone number) |
Collection Method
If necessary, only the minimum amount of information is collected through the website (customer support, dispute mediation).
Article 3 Period of Retention and Use of Personal Information
The Company retains and uses the user's personal information from the time the user's personal information is collected until the purpose of collecting and using the personal information is achieved, and when the purpose of collecting and using personal information is achieved, the information will be destroyed without delay. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws, the Company will retain the user's personal information until the relevant period.
- (1)Records of consumer complaints or dispute settlement
- Relevant Law : Act on Consumer Protection in Electronic Commerce, etc.
- Retention period : 3 years
- (2)Applicant personal information
- Personal information of applicants who join the company: Retained while working
- Personal information of applicants who have not joined the company: 3 years from the date of application
- Upon expiration of the retention period: Immediately destroyed
If it is necessary to retain the information beyond the retention period mentioned above, the Company will obtain separate consent from the user. However, in the case of a job application, the retention period may vary depending on the details disclosed and consented to at the time of application.
Article 4 Procedure and Method of Destruction of Personal Information
- (1)Destruction Principle
- Unless the Company is required to retain personal information in accordance with relevant laws and regulations, the Company shall, in principle, destroy the information without delay after the purpose of collecting and using personal information is achieved.
- (2)Destruction Procedure
- After the purpose of collection and use is achieved, the personal information provided by the user to the Company is transferred to a separate DB (separate filing cabinet in the case of paper) and destroyed after being stored for a certain period of time according to the internal policy and the reasons for information protection according to other relevant laws (refer to the period of retention and use).
- (3)Destruction method
- Personal information stored in the form of an electronic file will be deleted using a technical method that makes it impossible to restore it.
- Personal information printed on paper is shredded with a shredder or destroyed by incineration.
Article 5 Rights of Users and Legal Representatives and Methods of Exercising Them
- (1)Users can view or modify their registered personal information.
- (2)If there is a justifiable reason to refuse access or correction of all or part of the personal information that has been requested to be viewed or corrected, the Company will notify the user without delay and explain the reason.
- (3)If a user requests correction of errors in personal information, the personal information will not be used or provided until the correction is completed.
However, if requested to provide personal information in accordance with other laws, the Company may provide or use such personal information. - (4)If incorrect personal information has already been provided to a third party, the Company will immediately notify the third party of the result of the correction so that it can be corrected.
Article 6. Matters concerning the Installation/Operation of an Automatic Personal Information Collection Device and its Refusal
- (1)Installation and Operation of Automatic Collection Devices : The Company operates "cookies" or other devices that store and retrieve users' information periodically. A cookie is a small text file sent by the server running the Company's website to the user's browser and stored on the user's computer's hard disk. The Company uses cookies for purposes such as analyzing website access frequency and visit times, identifying and analyzing users' areas of interest, tracking participation in various events and visit counts, and providing target marketing and personalized services.
- (2)Choice of Automatic Collection : Users have the right to choose whether or not to install cookies. Therefore, users can allow all cookies by setting options in the web browser, check each time a cookie is saved, or refuse to save all cookies.
- (3)Refusal of Automatic Collection : As a method of rejecting the setting of cookies, users can allow all cookies by selecting the option of the web browser used, check each time a cookie is saved, or refuse to save all cookies. (However, if refusing to store cookies, it may be difficult to use some services that require login.)
Example of how to set up:
(In the case of Internet Explorer) : Tools at the top of your web browser→ Internet Options→ Personal Information→ Advanced → Choose how to set it up
Article 7 Measures to Ensure the Safety of Personal Information
- (1)Management of Personal Information : In order to protect users' personal information and handle complaints related to personal information, the Company designates the department in charge and the chief privacy officer and staff in charge of personal information management as follows.
- (2)Troubleshooting : If you submit an opinion or complaint regarding the Company's privacy policy to the above customer service department or the person in charge of personal information management, the Company will take prompt and sincere measures to resolve the issue.
Article 8 Matters Concerning the Chief Privacy Officer and the Handling of Complaints Related to Personal Information
- (1)Management of Personal Information : In order to protect users' personal information and handle complaints related to personal information, the Company designates the department in charge and the chief privacy officer and staff in charge of personal information management as follows.
HYUNDAI TRANSYS Website Management
| Category | Chief Privacy Officer |
|---|---|
| Name | Kim Young-ki, Director |
| Affiliation | Management Support Division |
| Phone | 031-369-9660 |
| security@hyundai-transys.com |
HYUNDAI TRANSYS Website Management
| Category | Personal Information Management Staff (website management) |
|---|---|
| Name | Kim Bo-ra, Senior Manager |
| Affiliation | Communications Team |
| Phone | 031-369-9625 |
| violet@hyundai-transys.com |
HYUNDAI TRANSYS Website Management
| Category | Personal Information Management Staff (computerized personal information management) |
|---|---|
| Name | Lee Doo-hee, Senior Manager |
| Affiliation | Information Protection Center |
| Phone | 031-369-9636 |
| believe@hyundai-transys.com |
Article 9 Infringement Reporting and Consultation
If you need to report or consult about other personal information infringements, please contact the following organizations.
- (1)Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
- (2)Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
- (3)Internet Crime Investigation Center, Supreme Prosecutors' Office (http://icic.sppo.go.kr/02-3480-3600)
- (4)Cyber Terror Response Center, National Police Agency (www.ctrc.go.kr/02-392-0330)
Article 10 Revision Date
- (1)Establishment : September 7, 2015
- (2)1st revision: August 19, 2016
- (3)2nd revision: December 18, 2018
Article 11 Effective date
These Terms and Conditions shall take effect from December 18, 2018.