This is the Privacy Policy of HYUNDAI TRANSYS
HYUNDAI TRANSYS Co., Ltd. (hereinafter referred to as “the Company”) considers the protection of personal information very important and abides by all laws and regulations on the protection of personal information, such as the "Personal Information Protection Act" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection.” The Company discloses the privacy policy through the Company's Internet homepage or a connection page on the first page to ascertain whether the information provided by the user is being used for any purpose and in any manner and how the company handles the user's personal information safely. The Company will announce the reason and details of the change in the privacy policy through a public announcement on the Internet homepage or a separate window.
The Company shall collect the personal information of the user for the purposes of collection and use as defined below. The collected personal information shall not be used for any purpose other than those stated in advance:
Customer consultation and processing;
The preservation of records for dispute resolution, the handling of complaints, and the delivery of notices;
Provision of event and advertising information, gifts delivery, market surveys, etc.;
Personal identification and the prevention of illegal use according to services.
The Company shall collect personal information entered directly by the information subject on the website.
The user's personal information shall be held and used from the time the user's personal information is collected until the purpose of collection and use of the personal information is achieved, and if the purpose of collection and use of the personal information is achieved, the relevant information shall be destroyed without delay. Provided, That if it is necessary to preserve pursuant to the provisions of the relevant laws and regulations, the Company shall keep the personal information of the user until such period. In such a case, the Company shall use the information in its custody only for its purpose, and the preservation period will be as follows:
Records of settlement of consumers' complaints or disputes
Personal information of job applicants
Notwithstanding the foregoing retention period, if necessary to continue to hold, the Company will obtain the user’s separate consent. Provided, It may be separately notified when you apply for a job, and the retention period may vary according to the terms of the consent.
The Company has established a procedure for the user to consent to the collection and use of personal information. If you agree, you consider that you agree to the storage of the personal information input in the Company’s DB and the use of the personal information by the Company in pursuance of the purposes set forth in the consent. The user may choose not to consent to the collection and use of personal information, and if they do not consent, the provision of services may be restricted.
| Purpose and contents of entrustment | Trustee | Period |
|---|---|---|
| Management and Maintenance of websites | Hyundai AutoEver, Xeogen | Until the attainment of the purpose of personal information use |
The Company is entrusted with the management of personal information to an external professional company for smooth performance, such as handling user complaints. In the event of a change in the company, the Company shall notify the name of the changed company through a notice or privacy policy.
When entering into an entrustment contract, the Company clearly stated matters in documents concerning the responsibilities, such as the prohibition of personal information management other than to perform entrusted duties, technical and administrative protection, restrictions on re-entrustment, management and supervision of the trustee, and compensation for damages. The company also supervises the safe management of personal information by the trustee.
The company shall use the user's personal information within the scope notified for the purpose of collection and use of personal information, and does not use or provide (including sharing) to a third party beyond the scope notified except for the reasons in each of the following subparagraphs:
When the user's consent is obtained;
In case there is a request from the appropriate authority for investigation purposes in accordance with applicable laws and regulations;
Where personal information is provided in a manner that makes it impossible to identify any specific individual if necessary to compile statistics and conduct academic research, etc.;
If there is a request in accordance with the procedures set forth in other relevant laws and regulations.
The Company shall, in principle, destroy the relevant information without delay after the attainment of the purpose of collecting and using the personal information, unless it is required to preserve the personal information in accordance with the relevant laws and regulations.
Personal information provided by the user to the Company shall be transferred to a separate DB after the purpose of collection and use has been attained (in the case of paper, a separate filing cabinet) and destroyed after storage for a certain period in accordance with the internal policy and other relevant laws and regulations (see the retention and use period).
Personal information transferred to a separate DB shall not be used for purposes other than those held, except under the relevant laws and regulations.
Personal information stored in an electronic file form is deleted using a technical method that cannot reproduce the record.
Personal information printed on paper is shredded with a shredder or destroyed by incineration.
The user may withdraw his/her consent to the collection, use, and provision of personal information at any time to the Company.
The user may request the Company to peruse his/her personal information and correct errors.
The user may exercise the rights under Articles 9 and 10 after going through the identification procedure and may exercise them by communicating with the person in charge of personal information management in writing, by phone, or by e-mail.
If the user requests the correction of a personal information error, the Company does not use and provide the personal information until the correction of the error is completed, and if the user has already provided the personal information to a third party, the company shall notify the third party without delay to correct the error.
When the user or a legal representative withdraws his/her consent, the company shall, as a general rule, destroy it without delay, but if the relevant laws and regulations require to hold it, it is processed in accordance with the "retention and use period of personal information" in the privacy policy.
The Company operates "Cookies" that store and find the user information from time to time when necessary. A cookie is a very small text file that the server used to run the Company's website sends to the user's browser and is stored on the user's computer hard disk. The Company uses cookies, etc. to provide ticket marketing and personalized services by analyzing the frequency and time of access to the website, identifying and analyzing the areas of interest of users, and ascertaining the frequency of participation in various events and visits.
The user has the option to allow cookies. Therefore, the user may allow all cookies by setting options in the web browser, go through confirmation whenever a cookie is stored, or refuse to store all cookies.
In a way of rejecting cookie settings, you may allow all cookies by selecting options in the web browser used by the user, go through confirmation every time a cookie is stored, or refuse to store all cookies. (However, if you refuse to store cookies, you may have difficulty using some services that require login.)
※ Settings
In Microsoft Edge: Settings at the top of the web browser → Cookies and site data → Select setting method
In Google Chrome: Settings at the top of the web browser → Privacy and security → Cookies and other site data → Select setting method
The Company takes technical, administrative, and physical measures necessary to ensure safety, such as establishing an internal management plan and keeping access records to prevent personal information from being lost, stolen, leaked, altered, or damaged.
The user's personal information and password are encrypted, stored, and managed so only the user can know them, and for important data, separate security functions such as encrypting files and transmission data or using a file lock function are used.
The Company shall not be responsible for the disclosure of personal information caused by the user's negligence or problems on the Internet if there is no intention or negligence, and the user shall thoroughly manage and be responsible for his/her ID and password to protect the personal information.
In order to prevent leakage and damage of personal information caused by hacking or computer viruses, security programs are installed, periodically updated and inspected, and systems are installed in areas where access from outside is controlled and technically/physically monitored and blocked.
Necessary measures are taken to control access to personal information by granting, modifying, and deleting access to the database system, and unauthorized access from outside is controlled by using an intrusion prevention system.
The Company is implementing measures to manage personal information by designating employees who handle personal information and limiting them to those in charge.
In order to protect users' personal information and handle complaints related to personal information, the Company has designated the department in charge and the person in charge of personal information management.
<HYUNDAI Transys Website management>
| Category | Personal information manager |
|---|---|
| Name | Executive Director Kim Young-kee |
| Department | Business Support Headquarters |
| Contact number | 031-369-9660 |
| security@hyundai-transys.com |
<HYUNDAI Transys Website management>
| Category | Person in charge of personal information management (Website management) |
|---|---|
| Name | Senior Manager Chung Ji-won |
| Department | PR team |
| Contact number | 031-5177-9227 |
| Jiwon312@hyundai-transys.com |
<HYUNDAI Transys Website management>
| Category | Person in charge of personal information management (Computerized personal information management) |
|---|---|
| Name | Senior Manager Lee Doo-hee |
| Department | Information Security Center |
| Contact number | 031-369-9636 |
| believe@hyundai-transys.com |
Customers may ask the following institutions for remedies, consultations, etc. for the infringement of personal information.
The following institutions are separate from the Company. If you are not satisfied with the Company's own personal information complaint handling and relief of damage, or if you need more detailed assistance, contact our personal information manager or person in charge.
▶ Supreme Prosecutors' Office: (without area code) 1301 (www.spo.go.kr)
▶ National Police Agency: (without area code) 182 (www.police.go.kr)
The Company will announce the reason and details of the change in the privacy policy through a public announcement on the Internet homepage or a separate window. When the privacy policy is modified, the previous version can be checked in the menu bar at the top of the policy page.
Effective Date: February 21, 2023 (Tuesday)
HYUNDAI TRANSYS
(c) HYUNDAI TRANSYS ALL RIGHTS RESERVED